Property Owner - FAQs

General Questions

1. What does a property management company do?

We handle all aspects of managing your rental property, including marketing, tenant screening, lease preparation, rent collection, maintenance, and addressing tenant concerns. Our goal is to ensure your property is well-maintained and profitable while reducing the stress of day-to-day management.

2. Why should I hire a property management company?

A property management company saves you time, reduces stress, and helps maximize your investment. We have the expertise to handle tenant issues, legal compliance, and market trends, which can improve your property’s income potential while ensuring peace of mind.

Tenant Management

3. How do you screen potential tenants?

We conduct a comprehensive tenant screening process using industry leading tools. Our background checks leverage the latest database and includes credit checks, employment verification, rental history review, and background checks, to ensure we place reliable tenants in your property.

4. How do you handle tenant disputes or evictions?

Our team works to resolve disputes professionally and efficiently. In the rare event an eviction is necessary, we follow all legal procedures to minimize hassle and costs for you.

Financial Management

5. How is rent collected and disbursed?

We offer convenient online rent collection for tenants. Once collected, funds are processed and transferred directly to your account, typically within a few business days.

6. What fees do you charge for property management services?

We charge a flat 10% management fee with NO hidden or additional fees. Other property management companies will typically charge 6-8% for management and will add on fees for move-in-out, lease up fees, renewal fees etc.. which typically total up to a 12-16% management fee.

7. Can you help me determine the best rental price for my property?

Yes! We conduct a market analysis to ensure your rental property is priced competitively to attract quality tenants while maximizing your return on investment.

Property Maintenance

8. How do you handle property maintenance and repairs?

We coordinate all maintenance requests through our network of trusted vendors. We ensure prompt, cost-effective service and keep you informed about any significant repairs or costs.

9. Do I need to approve maintenance expenses?

You have control over maintenance approvals. For minor repairs, we proceed without owner approval (per the terms of our agreement), but for larger expenses, we always seek your consent first.

Legal and Compliance

10. How do you ensure compliance with local laws and regulations?

We stay up to date with landlord-tenant laws and fair housing regulations to ensure your property remains compliant and protected.

11. What happens if a tenant violates the lease agreement?

We act swiftly to address lease violations, providing warnings or taking legal action if necessary, while keeping you informed throughout the process.

Getting Started

12. How do I get started with RealTreo?

Contact us for a free consultation! We’ll discuss your property’s unique needs, answer your questions, and customize a management plan that works for you.

13. Can you manage multiple properties for me?

Absolutely! We specialize in managing portfolios of all sizes and ensure each property gets the attention it deserves.

14. Is there a contract, and how long is it?

Our agreements are flexible. We’ll outline all terms clearly, and while we recommend long-term partnerships, we also offer options for shorter terms if needed.

15. What areas do you serve?

We currently management in the following states and cities:

Nevada
South Carolina

Property Types & Pricing

16. Do you manage multifamily or just single-family homes?

Both. We manage single-family homes and multifamily properties across South Carolina and Nevada. RealTreo’s ownership team also owns and operates multifamily assets, so your building is managed with an owner’s perspective on expenses, occupancy and performance.

17. How much does property management cost in Sumter, Columbia or Charleston, SC?

A flat 10% of monthly rent — the same transparent rate in every market we serve across South Carolina and Nevada, with no hidden or additional fees (no lease-up, renewal or move-in/move-out charges).

If you have any additional questions, feel free to reach out to our team! We’re here to help you make the most of your rental property investment.

Property Manager in Charge
SC License Number: 141314
Office Code:REO.27720 OFC
REALTREO, LLC